Cloudflare Access

Connection methods

• SAML/OIDC metadata exchange
• IdP admin API for app assignments
• SCIM app provisioning logs
• Access report exports

Documentation topics

Review the following areas in Cloudflare Access admin and product documentation before connecting to ComplAI:

• Admin console setup and service account creation
• API authentication, scopes, and rate limits
• Audit log export and retention settings
• Security hardening and least-privilege configuration

ComplAI integration overview

Cloudflare Access integrates with ComplAI to support Propel Ready Solutions's GRC program. Zero Trust network access with identity-aware proxy. This guide covers product context, the recommended connection process, prerequisites, and verification steps for audit-ready evidence collection.

Last updated: 2026-06-24

GRC evidence available

• Federated application catalog
• User-to-app assignments
• MFA policy compliance
• Failed authentication trends
• ZTNA metrics and configuration evidence
• IdP integration metrics and configuration evidence

Prerequisites

• Named integration owner and backup contact at Propel Ready Solutions
• Change request approved per Propel Ready Solutions change management policy
• Network egress allowlisting completed if required by vendor
• ComplAI organization administrator access
• Admin or integration-builder role in Cloudflare Access
• Cloudflare Access product documentation reviewed (see Documentation topics below)

Integration process

1. Step 1

   Plan Cloudflare Access integration scope

   Confirm which ZTNA and IdP integration capabilities will be connected first. Start with read-only ingestion before enabling write actions.

2. Step 2

   Inventory federated applications

   List all SaaS and internal apps using SSO; record SAML/OIDC metadata URLs and attribute mappings.

3. Step 3

   Configure SSO federation metadata

   Exchange IdP/SP metadata with application owners and enforce MFA at the identity provider for all SSO apps.

   • Validate NameID / subject mapping for each application
   • Disable local accounts where SSO is mandatory
   • Configure session timeout and re-authentication for sensitive apps

4. Step 4

   Connect ComplAI for access evidence

   Pull application assignment reports from the SSO/IdP platform to support access reviews.

5. Step 5

   Test failover and break-glass

   Document emergency access procedures and test break-glass accounts quarterly.

6. Step 6

   Mark integration complete in ComplAI

   Update integration status to Connected, attach configuration evidence, and link mapped controls in the Controls library.

GRC benefits

• Federated authentication evidence for access control policies
• Reduced password sprawl and enforced MFA at the identity provider
• Application access inventory for access reviews and SOC 2 CC6.1

Related controls

Verification checklist

• ☐Integration credentials stored securely and rotation scheduled
• ☐Test sync completed successfully with sample records
• ☐Error alerting configured for failed sync or API rate limits
• ☐Control mappings documented in ComplAI
• ☐Evidence sample exported and reviewed by control owner
• ☐Runbook link attached to related controls

Troubleshooting