ADP Workforce Now

Connection methods

• REST API with OAuth or API keys
• SCIM outbound provisioning
• Scheduled CSV/SFTP exports
• Webhook event notifications

Documentation topics

Review the following areas in ADP Workforce Now admin and product documentation before connecting to ComplAI:

• Admin console setup and service account creation
• API authentication, scopes, and rate limits
• Audit log export and retention settings
• Security hardening and least-privilege configuration

ComplAI integration overview

ADP Workforce Now integrates with ComplAI to support Propel Ready Solutions's GRC program. Payroll and HR platform for mid-market and enterprise. This guide covers product context, the recommended connection process, prerequisites, and verification steps for audit-ready evidence collection.

Last updated: 2026-06-24

GRC evidence available

• Employee status and termination dates
• Department and role changes
• Manager approval chains
• Integration sync audit logs
• Payroll metrics and configuration evidence
• Time & attendance metrics and configuration evidence

Prerequisites

• Named integration owner and backup contact at Propel Ready Solutions
• Change request approved per Propel Ready Solutions change management policy
• Network egress allowlisting completed if required by vendor
• ComplAI organization administrator access
• Admin or integration-builder role in ADP Workforce Now
• ADP Workforce Now product documentation reviewed (see Documentation topics below)

Integration process

1. Step 1

   Plan ADP Workforce Now integration scope

   Confirm which Payroll and Time & attendance capabilities will be connected first. Start with read-only ingestion before enabling write actions.

2. Step 2

   Define scope and data contract

   Identify which HR events (hire, transfer, termination, contractor end) must sync to identity and access systems.

   • Document authoritative HR source fields (employee ID, department, manager, status, last day)
   • Agree retention and privacy classification for HR data in transit
   • Map events to IAM provisioning actions in ComplAI

3. Step 3

   Configure API or file integration

   Establish a secure connection from the HRMS to ComplAI or your IAM middleware using vendor-supported APIs, SCIM, or scheduled SFTP.

   • Create a dedicated integration service account with least privilege
   • Enable audit logging on the integration account
   • Configure IP allowlists or OAuth client credentials as required

4. Step 4

   Validate joiner/mover/leaver workflows

   Run test employees through hire, role change, and termination scenarios and confirm downstream access changes within SLA.

5. Step 5

   Enable monitoring and evidence collection

   Schedule daily sync health checks and store integration run logs as compliance evidence in ComplAI.

6. Step 6

   Mark integration complete in ComplAI

   Update integration status to Connected, attach configuration evidence, and link mapped controls in the Controls library.

GRC benefits

• Automated joiner/mover/leaver feeds for access provisioning and deprovisioning
• Evidence for ISO 27001 A.5.15–A.5.18 and SOC 2 CC6.2 personnel controls
• Audit trail linking HR termination dates to IAM account disablement

Related controls

Verification checklist

• ☐Integration credentials stored securely and rotation scheduled
• ☐Test sync completed successfully with sample records
• ☐Error alerting configured for failed sync or API rate limits
• ☐Control mappings documented in ComplAI
• ☐Evidence sample exported and reviewed by control owner
• ☐Runbook link attached to related controls

Troubleshooting